Return and Refund Policy
At LeesServices, we want you to be completely satisfied with your purchase. If you are not fully happy with your order, we’re here to help.
Returns
You have 30 days from the date of delivery to request a return. To be eligible, your item must be:
- Unused and in the same condition you received it
- In its original packaging
- Accompanied by proof of purchase (receipt or order confirmation)
Certain items may be non-returnable, including:
- Custom or personalized products
- Digital downloads or services
- Clearance or final sale items
Return Process
To initiate a return, please contact us at Leeskitchenessentials@gmail.com with your order number and reason for return. If your return is approved, we will provide instructions on how and where to send your item.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved:
- Refunds will be issued to your original payment method
- Processing time may take 5–10 business days, depending on your payment provider
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us at Leeskitchenessentials@gmail.com.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the issue. We will resolve it promptly at no additional cost to you.
Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account again
- Contact your credit card company or payment provider
- If you’ve done all of this and still have not received your refund, contact us at Leeskitchenessentials@gmail.com
Contact Us
For any questions regarding returns or refunds, please contact us at:
Email: Leeskitchenessentials@gmail.com